HI I contacted Absa Life call centre a month ago and requested them to please email me a copy. I still have not received any email. I contacted them again last week and still I have not received anything??? Please let me know if you are having email problems? because both agents confimed they are ...
I received 2 notifyme of cash withdrawal between 23:59:39 & 00:00:34 then i called call centre to stop my card, while i was on the line i received another notifyme of the third withdrawal all from the same SAWITCH teller no 8434 then i asked Eddie the cnsultant to check if i had the right card ...
Though i can see the group customer service heads are really trying, it doesnt help if they simply foward your complaint to unprofessional staff in their divisions. Still waiting just for a decent call from one of their so called ' qualified homeloan consultants'. Really now, i think the customer ...
On the 15/03/2013 my husband was in an accident and I called the insurance co on the 16th & was told that they can only register my claim on monday because their offices are openned monday to friday 08h00 to 16h00. I then called on monday the 18th @ 9h00 only to be told to leave my numbers the ...
I have the very same problem as Zaithoon (Who was Using Nedbank) but im using ABSA Bank. On Saturday the 16th of March 2013, I got an SMS informing me that an amount of R1000 has been debited to FNB. I phoned ABSA and they also suggested i phone FNB, FNB told me the company (FIST DIRECT, which I ...
I am insured with ABSA iDirect for five years. I was requested by them to communicate with them every few months to have my vehicle re-valued so that my premiums can be re-adjusted (its not a new vehicle). the consultant i have been previously dealing with was Lethiwe Simelane. Since August, 2012 i ...