I have just called merchant services at ABSA and to be honest I was dreading the call. I was lucky enough to have Zelda Brits pick up the phone and I have never smiled so much after calling a bank - she went 5 extra miles to assist me. She is a pleasure to speak with and an real asset to ABSA... ...
Our mother passed away on 3/5/2013 and my brother and I inherit all the money left in her accounts. Since 29/7/2013 we have been trying to get bank statements form Boy Visser who now seems to have passed to buck to Marius Barnard who is now executor of the estate. My brother and I stopped the ...
I recently had to try and contact the ABSA house owners insurance department in Johannesburg to submit a claim for a burst geyser at my house. First I tried to find a contact number the old fashioned way via the telephone book. No listing. I then went to the web site and searched under the ...
After I logged a complaint with Hellopeter ABSA contacted me within 4 working days and advised me to what to try for better results on my problem and it worked. Thank you Hellopeter at last I was heard. ...
My credit card with ABSA was paid off in December 2009 and I received a paid up letter. Today I received a text message that the account is overdue and outstanding. Your Rude customer Service Lady did not want to hear my side of the story, Telling me that I need to know the name of the company I ...
I would like to compliment ABSA on the service I received from Moira Africa at their Worchester branch Western Cape. She was friendly, efficient and totally in control to help me sort out my extreme situation. If this is the level of service ABSA provides the competition will need to pull up their ...