We recently applied for a home loan advance at ABSA Margate, we were told the process would take 5 working days, this seemed viable as we needed the money in 5 days, so we proceeded to provide all the documents. The last of which was given to the consultant (Sheena) on 13-08-13, she said she would ...
I guess ABSA bank does not value their customers and customer service offered to their clients. They won't go the extra mile to try and help a customer, instead they will just say 'they can't help'... Don't pass the buck if you don't want to help! ...
On 28 July our one geyser burst. As this was a Sunday we had to call a plumber who charged extra fees due to the weekend situation. We reported the claim to Absa Ins. (claim no 2423053) and advised them that we had to call our plumber. We were sent a claim form, which was duly completed and ...
On 27 June 2013 I closed my Platinum Cheque account with ABSA. This meant that I would no longer be able log onto ABSA internet banking, so I have no idea if the account was actually closed. I have a tiny little "Client Transaction Record" piece of paper though, which I received when I ...
Last week Wednesday I phoned Absa regarding my credit card, an amount was deducted on 20 July even though I have a limit and no money available, now my card is over the limit and I have to pay the interest as well. I paid R1500 into my account but still I have R1800 to pay back with interest. This ...
For the last 5 months I have been trying to settle my debt review accounts with ABSA. To date the issue was that they had not adjusted my interest rates according to the court order. After many requests they finally did adjust it but did not back date it according to the court order. Finally after ...