On the 28th of November 2013 I reported a claim and was given a claim number. The consultant gave us a go ahead to repair the damages and promised to send us the claim details through sms. Up to this point we have spend over a hundred rand on calls trying to get through their number with no luck. I ...
I logged a claim with ABSA Insurance on the 10th of December 2013 for severe hail damage to one of my properties. On the 13th I received the following sms: "Mfrt Trading and Projects 7 cc will be in contact with you for Claim no: 2501888. Their tel no is 079 193 6352" NO ONE contacted me. ...
I recently had a query which 3 consultants COULD NOT explain. All they offered to do was to send me detailed statements. If you are looking at financing a vehicle and use their online calculator to gauge the monthly payments, be warned that even when you add the montly service fee etc it's still ...
On Saturday 21st December, one of the busiest days of the year with the Christmas rush, I went to the ABSA branch at the V&A Waterfront to withdraw cash from the teller as I needed more than my daily ATM limit. The queue was about 30 people, with three tellers on duty. The date on the calendar ...
Done deposits at atm 09564 centurion. Atm had not issued a receipt on the last screen it displayed the company name ie institute and amount 4700. Instead the atm rebooted. On another attempt to same recipient it taken cash and not issued receipt nor has it counted cash instead presented a messsge ...
I am really disappointed with ABSA that such an elite bank, cannot get their figures correct when getting SMS notifications. When you are drawing money or spending money, the sms notifications have totally the incorrect amounts so you can never rely on that service to tell you how much you have ...