I just give up. 8ta do not know how to run a business. One post her and you get an e-mail and one replies then you get the same e-mail again and one replies. This goes on. Then out of the blue one gets a phone call and the person say they have know nothing about your problem and you then let them ...
I put up a complaint on the 14th March 2013 about an incident that happened on the 4th March 2013. I was told that I will have feedback within 72 hours. I'm still waiting as 8ta hasn't contacted me to give me any feedback. The only response I had was that the "matter is still being ...
I have previously laid a complaint with regards of my internet service from 8ta, the company did respond by sending an enquiry email to me, which i filled out immediately and responded to them, after a week of no response and still extremely bad internet service, i called the company and after ...
I purchased new 8ta sim on 12th March, then I started using it after 5 days I was not getting any network so I thought it might be problem with network but on Wednesday 20th March I called customer care to know what has happened, to my surprise they told me SIM has been cancelled. Exceutive told ...
I have tried to log a complaint on the quality of my 8ta line for the last 10 days and I keep getting a 'Oops this page is not working' error when I click on send. Here is my problem. My internet keeps dropping / loosing connection. When gaming I continuously get kicked. Speed test I get 2.1Mps and ...
I have a Blackberry contract with 8ta. Sometime in November the device developed a problem, it wasn't completing the start up / switching on process. I reported the matter to Telkom Kenilworth Centre branch who advised me to bring it in for repair - free of charge. Weeks later after submitting the ...