Problems to date (most of which are unresolved or reoccur at the 1st of every month). Names and dates available - 34 call centre complaints in 5 month. Credit Limits - "You have insufficient funds to complete this call" Without fail, at the beginning of every month I am prevented, on my ...
I lost my sim card and went to telkom on the 7/04/2013 to do a sim swop and they say it went through.today i went back to find out what happened with it and they phoned 8ta and they said there systems are down and i must wait 2 to 3 days for the sim swop.why should i wait so long for it as other ...
I went to the branch where I made contract to cancel the contract (my contract ends 16 of May). The consultant says to me that they can not cancel and I have to call Customer care centre. And when I tell them to contact them for me, he said he did it and they will call me after 7 days??? (Please ...
I would just like to extend gratitude and appreciation for the great service I got from Phumzile Mpofu today. She took her time explaining and assisting me and for that i'm very impressed. Keep it up Phumzile!!! 8ta need more people like you ...
I have taken my wife's contract from Vodacom to 8ta. We received a new Motorola Defy from them that from day 1 could not send MMS's. Today I went back there to get another phone but they are unwilling to help me because the manager Benneth is not there. This is the 3 time the manager is not in the ...
It has taken me over 3 months just to have my banking details to be changed and in the process ended having my account in arrears and sim card has been cancelled. I went to your Cresta mall brach to update my banking details (late December 2012) and was told that the first debit order on the new ...