I opened a R1500 pm contract with 8ta, and they gave me a damaged phone and refused to give me a new phone within the 7 Day "OBF". I complained on the 4th day and they insisted it was my sim. I had a sim swap done and the phone was still not working. I have proof in my emails with them ...
I have cancelled my 8ta contract 4 month ago and there was an amount of R125 rand outstanding witch i paid in April 2013.But 8ta keep debiting my account they have done so 9 times. I have phoned the call center and have asked them to stop debiting my account they have send me emails and sms to say ...
I would like to take the pleasure in thanking Mr Mohamed Zahed Ally and his team for the help that I have received with regards to a fault that I had with my contract. For last 3 months my line was cut and with the help of Mohamed it was re-instated last week. I mark their service as 10 out of ...
Made a Sim swap at the store and was told to wait 48 hours, after waiting the sim is still not working, went back to the store and was told my line was suspended but my account was uptodate with payments, they called customer care but customer care confirmed that my line was active, i was told to ...
APPLIED FOR A CONTRACT AND RECEIVED MY PHONE ON WEDNESDAY MORNING ON OPENING MY SUPPOSED TO BE NEW PHONE IT IS NOT WORKING DOESN'T TAKE SIM CARD. NOW NOT USING THE SUPPOSED TO BE NEW PHONE I PHONED AND THEY SAY SOMEONE WILL COME COLLECT THE BROKEN 2ND HAND IN BOX PHONE THIS MORNING SOMEONE PHONED ...
Good Day On two occasions, I've walk over to a Telkom mobile stand opposite Liberty Life or basically next to FNB, at Southgate. I give the dudes that standing behind the counter my ID to confirm when is my Heita contract expiring, they told me end of July 2013. Today, I call the call centre and ...