Since 3 Sept when I received my August statement via email I have spoken to 2 different consultants who assured me that the Activation Fee of R200 on my account was a mistake and when time came at the end of the month to debit my account I would not be charged that extra R200. Sure as made little ...
I began the battle to cancel my 8ta contract back in May 2013. After being given the runaround by 8ta staff on what exactly to do, I eventually got the magic words: "Your contract with Telkom was cancelled on the 17-08-2013". I thought this was the end of my trouble, but I just found out ...
I have lost all patience with 8ta mobile, I took out a cellphone contract which ended in june 2013 and I was shocked to see the money still deducted from my account after the 24 months, in august I called 8ta mobile to sort this out and I was told that I didn't indicate that I didn't want the ...
My data contract ended on the 19th of August, Telkom debited my account at the end of August for i thought was the last payment. I was then told that i should've sent in a cancellation form, I tried over two days, fax did not go through and email was being rejected continuously. I then handed in ...
I have 2 existing contacts with Telkom mobile. I took out an Ipad mini @279. I got it on the 25th august. Now I only get debited 2 months later which is all good. However I just got billed 2 full amounts, When I called though they said that is how 8ta does things. My contact states nothing about ...
On the 19th of July 2013 I went to 8ta in Eastgate to cancel my 2 year 3G data contract which ended on the 31st of August 2013. My account was debited on the 5th of September 2013 with the amount of R299, I then went to Eastgate the following day on the 6th of September to query my account being ...