In April my 8ta account was cancelled and I moved over to Telkom ADSA. In September I was billed for an 8ta account that I do not have. On the 25th September I sent an email to 8ta raising the complaint and I did receive a missed call from 'Nkuli' but the number she left was never answered (I tried ...
Hi. good day. i am so angry, frustrated and very tired too.i have no idea what is going on in TELKOM MOBILE.and NONE OF YOUR STUFF MEMBERS KNOW either. telkom mobile just my time and my health and kill my business too..I have spent more than two weeks and still no solution and i am sitting with TWO ...
I took out a 3G contract with 8ta in August 2011. We moved to Bethlehem in May 2013. I enquired in Feb 2013 asking if it is possible to cancel my contract without penalties seeing that there is NO 3G reception for 8ta here and my contract expires end July 2013. 8ta said no and I said fine, I'll use ...
I sent in a cancellation request in September and got no response from Sandton City branch, I then had to follow up on my own and fill in the cancellaton form AGAIN and after 2 weeks a technician was sent over and he concluded that there was no signal anymore in my area, due to some work that had ...
I cancelled my account in June and have had R300 taken off my account on 30/09/2013. I have spoken to the call center 2-3 times to no avail and then spoke to Tumelo Mohlatlole (billing team manager) who assured me that the account would be cancelled and gave me a case number. I sent a complaint via ...
I have a contract with 8ta which is cancelled. A monthly debit order of 1550.00 is debited every month. This is the second month i phoned for a statement to be emailed to me. I never get statements and the debit orders continues. I also filled in a AOD form to make payment arrangement to pay less ...