At the end of August my Heita contract expired and I went to the Telkom store in the Centurion mall to cancel it. I was surprised to see that the money was still debited from my bank account at the end of September and the end of October. The person who assisted me in the Telkom store clearly faxed ...
Been a customer since Feb 2012 and April 2012 on 2 separate Data contracts. When I signed up the download speed was betweek 700 - 900 kbps, .It deteriorated since however I was still happy with the download speed which averaged between 300-500 kbps. On 29 October my download speed dropped to 20-50 ...
I was so shocked to receive an sms today saying that my account will be debited on the 15th, When I was applying for the contract I did indicate that debit order need to go off on the 25th and not the 15th as today I am told. I didn't even receive the statement to see how much i am owing. Telkom ...
I AM ABSOLUTELY LIVID!!! I HAVE BEEN WITH 8TA FOR A YEAR AND HAVE BEEN VERY HAPPY UNTIL I LOST MY PHONE AND NEEDED A SIM SWAP, WHAT A NIGHTMARE. SUCH INCOMPETENCE AND LACK OF PRODUCT KNOWLEDGE BY THE CALL CENTRE STAFF WHO KEPT GIVING ME DIFFERENT REASONS FOR MY INACTIVE NUMBER AND RUBBISH SERVICE ...
I have 2 contracts with 8ta which i want to cancell but they are making it as difficult as possible to do that. There are no link on the Internet to do this and I eventually contacted the call centre which told me to send an E-Mail to [Email Removed] to request the cancellation but the mail was ...
Morning I have logged a query with your call centre and i must say that iam really not impresed with how 8ta has treted me as a client.kindly note that i was debited R1550 this month, after being advised that my account has been closed. I called your call centre and reason being that i was moving ...