This is my 3rd Hello Peter complaint on the same issue. It's been approximately 9 weeks now after I've filed for a cancellation since I don't have any reception at home. It was "approved", I had to return my contract phone (for which I'm still paying), but ever since NOTHING HAS HAPPENED. ...
Telkom, ask yourself one question, Do we deliver customer service, after sale service and customer satisfaction? I can answer it for you, NO. 3 months or more, I battle with this signal problem, 2 technicians came to investigate and nothing was done since now. The last technician phoned the boss, ...
I purchased one of the 60 60 prepaid internet packages about a month ago and all i had was problems not with the product but with the getting a decent internet connection, when i purchased this product i could not use it because telkom had a problem with all its prepaid users for a whole week, so i ...
I just wish to thank Telkom Mobile for their pathetic service, It is now clear to me to move to CellC, in July I complain that my signal just went gone. I complained about for a month or two so I had to ask someone in the complex if my router could be in their place. This is now December and still ...
I have a contract with 8ta for 199pm and pay via debit order each month. During September, I was charged for several purchases of data bundles totalling R894. When my debit order came off I queried the the charges straight away (1 nov 2013) as I never made purchases and it seemed my account was ...
I am on an smart plan 250 with a Samsung S4 mini with Telkom mobile. I took out the contract in the middle of October and have never been able to send an sms at all... Telkom mobile pass the buck onto Samsung and the only solution they offer is to pull out my simcard and reset my phone (which works ...