Before Xmas I received an SMS to say I had to collect my credit card from my branch. I asked for the Card to be sent to a branch closer to me, which it duly was. However when I went to collect it just before New Year I had to wait over an hour as they couldn't find it. It had been tossed on a pile ...
As per previous complaint I logged on this site on the 2nd of January 2013, my refund amount that was deducted on the 27th of December was paid to my account and I was promised that the debit order penalty fees will also be paid and I'm still waiting. I have been contacting the bank call centre ...
As of December Autogpage has started to bill me for data. In my two years as a registered BIS user, this has never happenned, and now without any changes to my phone settings etc, I am charged data daily. If I look at my itemized bill their is entries for usage about every hour, even in the middle ...
I've been applying for finance to buy property. Most banks treat me like a parriya because I'm self employed. Nedbank said they'd give me finance if I provide them with financials and bank statements for my business account. They obviously liked what they saw because they now say they'd provide ...
We are a Company, and therfore very dependant on having a working dsl/internet line. We reported a faulty line on 9 January, and if we didn't phone them 10 times a day, no one at Telkom would come back to you. Its day 4 (business day) without internet and we are losing money. This Country is in ...
Why is whale cottage categorised as " Customer who responds" when in fact they have never bothered to reply to a single complaint in the last two years? I aked this question last year as well and nothing was done about it then eithe ...