This is a Copy of complaint logged via telkom website today 2 July 2013. CAN IT REALLY TAKE 6 WEEKS TO RESOLVE A FAULT??? I can now honestly say I have experienced beyond a shadow of a doubt the worst customer service ever from a company. 6 weeks after logging a slow connection fault on my ADSL ...
If you are interested in buying through them please take note. They have two contracts. One they offer commission on sales and the other just payment on your add. DO NOT GO FOR THE COMMISSION OPTION. Once you changed over to the commission contract they refuse to put you back on the other one as ...
I'm on about my fifth call to try and get absolute clarification on what they cover. But if you read their sales talk on their website everything looks great: [URL Removed] Especially these bits: Receive complete protection from OUTsurance when you are racing, training or riding socially. You'll ...
I have a weekender with telkom, and am basically only using the line rental. ADSL account is supplied by MWEB. I cancelled my MWEB account and it is no longer active on the line. Telkom keeps telling me that another service provider is holding the line and that they cannot cancel the line. I will ...
On the 21st May I sent a request in for a quote to add my mom to my medical aid. I specified in the email and on the form I only wanted a quote. I got a form from them with the new subscription amount and on the form states if I accept I need to sign and send it back. I didnt as I thought it was ...
Geyser reported blown on Saturday afternoon 29/06/2013 to Standard Bank Insurance by referred plumber. Plumber states geyser is under warranty by KWIKOT who must replace geyser. Matter reported to KWIKOT on Saturday according to insurance yet no contact made by KWIKOT to insurance or myself to ...