I upgraded to a new phone in August 2013 while there was a special going on for the MTN 350 contract. Till this day I'm still getting my old data and SMS bundle which is 100MB and 50 SMS's respectively. It should be 350MB data and 200 or 300 SMS's. Anyway, I've been to the shop numerous times where ...
On 21 February I went to MTN Waterstone with a billing query. I have noticed that my monthly debit from MTN is much higher than it should be. I have upgraded from a Blackberry to a Samsung S2 at the end of Sept 2012. The salesperson at MTN Waterstone informed me that the Blackberry BIS service was ...
I have just been to the newly upgraded Pick 'n Pay in Waterstone Village Somerset West and I must say that it is extremely disappointing. The store now has 18 pay points but I had to stand in a queue today for almost 25 minutes... there were only 8 People in front of me. The problem was that out of ...
I have just bought a chicken get real burger, to share in the fun with the rest of the office. it was without a doubt the worst burger i have ever tasted. both me and my colleague have chucked our chicken burgers out and the other one who took a beef burger chuck out her chips. My chips tasted old ...
I would like to take this opportunity to bring to your attention the excellent customer care we always receive from the John Dory's staff at Waterstone Village in Somerset West. My mom and I recently went there for lunch for the first time and was served by Mr Walter Hope (hope this is right!). He ...
I took out a new contract for a Blackberry 9320 on 28 February 2013. It has been in for repairs 6 times in 8 months and is still not working!!! We are sent from one person to another and one branch to another and nobody takes responsibility for a contract I pay and I phone I do not have. Where is ...