In Dec 2013 39000 miles were reversed from my Voyager account. This was apparently due to a duplication that took place. When i called to query this I was told that department doesn't take calls and I need to email them. it took multiple emails before I got a response. this was merely that miles ...
I am an SAA Voyager Premium Credit Card holder, in 2013 I was so sure that I had surpassed the R60 000 spend threshold to qualify for a complimentary Continental African Companion Ticket. Up to today (30/01/2014) I still have not received a letter or email from voyager informing me that I have ...
I sent about 6 emails claiming a number of missed flights, car&hotel reservations to Voyager email box, and received NO SINGLE response since early October, for last 100 days. In the call center a lady told me that actually they are not supposed to reply to emails unless they have any ...
I have been trying to book flights to Europe with my Voyager miles for Aug/Sept this year for the last 2 weeks. I was told today that not one Star Alliance airline had a ticket available from 27 Aug to mid September!!! I was told in Dec 2013 when I first tried to book that the Voyager ticket sales ...