I lost my handset last week Friday, done all the necessary went into Vodacom Cresta (the only Vodashop I go to for "good service") on Saturday. Was assisted by Antonio who was very unpleasant, of course I signed the documents as it is standard procedure but HE did NOT physically explain ...
I went to the Vodashop in Cresta on Saturday 25 May to upgrade one of the 5 contracts I hold with Vodacom. I met with the salesman Chamon who advised me that the tablet I wanted would only be available the next week Saturday the 1st of June. I waited for a week and went to the shop on Saturday the ...
After a prolonged struggle with trying to get Vodashop to respond, several calls to head office and I finally get a response. I'm told the phone's battery is faulty? Why does it take over a month and many many phone calls to head office and the call centre to finally be told that the phone has been ...
My phone was from me on Friday 22 Feb 2013. I went in to Vodashop Cresta to file an insurance claim and fill in the required forms on the 23rd. Upon completing the forms I was advised that the claim would be sent through by Vodashop and I should wait to hear whether the claim was successful or not. ...