I reported my problem 2 weeks ago via Hello Peter, Rasdhieda mailed me telling me that I will get a call from the Vodacom branch. I had to follow up, because I never got any call as promised. I received an email from Rashieda Jattiem telling me to call the Vodacom brance myself. It means that no ...
I MUST THANK VODACOM ONCE AGAIN ON FOLLOWING UP WITH MY QUIRY AND I MUST SAY I AM HAPPY WITH THE OUTCOMES, A LADY BY THE NAME OF MODDY FROM VODACOM CALLED TO INFORM ME THAT THE CONTRACT CANCELLATION IS IN PROGRESS.I TRIED TO RATE HER SERVICE BUT DUE TO THE FACT THAT MY PHONE IS STILL LOCKED I ...
I upgraded my Vodacom contract with the great disapointment, and its not the first time. On the 14th of February I filled in the online application form to upgrade my contact. A Vodacom agent phoned me to confirm if all is in order and said my new phone will be delivered in 3 to 4 working days. ...
I WAS OFFERED A UPGRADE ON MY CONTRACT TO THE NEW I PHONE 5, I ACCEPTED THE OFFER AND ONE DAY AFTER THE NEW PHONE WAS ACTIVATED THE PHONE GAVE PROBLEMS AND I HAD NO CELL PHONE CONNECTION WHAT SO EVER! TRIED THE CALL CENTRES, TRIED LOGGING A COMPLAINT, TRIED EVERYTHING BUT AFTER FOUR DAYS I HAVE HAD ...
I'm getting tired of this just bought airtime through the cellphone banking option it billed me but i didn't get my airtime. Last it happened i got a call back with promises that i would get my airtime within 24hrs it did not happen nor did i get my money back. I called Vodacom They told me to take ...
This is now a follow up to my last enquiry. since i last posted my complaint on this dite i was contacted and told that my phone was returned to vodacom by the courier company as they did not have my contact number. Well vodacom didnt have the common courtsey to call to let me know this. Had i not ...