Upgraded my phone 2 weeks ago and rec del on Wed 25 Sept. For 2 days had a problem with the phone and was on endless calls with Vodacom for assistance. After taking the phone to a customer care centre they advised the phone was faulty and should be returned, but had to be returned online. Friday 27 ...
THERE WAS A S4 DEAL WITH THE 500MB DEAL... SO I DECIDED TO GO FOR IT AS IT APPEARED ON THE VODACOM SITE... WHEN I SAW THAT THERE WERE ONE PRICE ON THE STREAMING ADVERTS AND ANOTHER ON THE DEAL PAGE I CALLED... THE NUMBER ON THE SITE ONLY TO BE TOLD IT DOES NOT APPEAR ON THE SYSTEMS... AN HOUR LATER ...
Right, the saga continues... A lady from Vodacom (Kim Thornton) contacts me about twice a week to find out if I have received the S Pen yet. Her service is very good wrt phoning me but on Friday something weird happened! I did get a delivery - jippy! Open the box with much excitement... What do I ...
I am an existing vodacom customer and I wanted to do what should be and is advertised as, the simple procedure of taking out an additional contract online and porting a number over. What a disaster. After going through all the hoops with online consultant, Hector (who is friendly and helpful) on ...
I pre-ordered the Samsung S4 before it arrived on South African soil through Vodacom online and was promised to be contacted by Vodacom when it arrived. When the S4 finally arrived, they did not contact me. I presumed as such that previous orders were being fulfilled first. However, it came to my ...
I bought an Top Up Contract at on line at the number 082 1950, the deal was finalized on the 20 th of March and was told delivery would take 2 - 5 working days. I have tried calling the number (082 1950) holding up to an hour and then get cut of!!! Now I am told that my package was returned to ...