In January I took my KIA Picanto for its first 1 year service, I complained that my Fan belt was making a terrible and annoying sound. The representive informed me that they will be initiating a warranty claim, which I understood would take at most 2 weeks. 3 weeks later I called regarding this and ...
I bought a tv there on Friday and when I got to the door to have it checked they handed me the tv to carry to the car myself but the other people that was at the door also had their little microwave carried to their car for them. The only difference between me and them was that I was coloured and ...
I booked a test drive online 18 Feb 2013 & made an appointment with the consultant Deidre Thomas for Saturday morning 23 Feb 2013. I arrived around 10Am and to my disgust was told the vehicle - Kia Rio - was not available because a staff member had taken the car for "personal use"?? ...
I have phoned. I have been promised a response. Still, your service and accounts department remain atrociously incompetent. Please phone me and sort this out immediately. ...
The Tokai store is an absolute disgrace. We were there to purchase a MacBook for my daughter only to find they were out of stock again!!! What irritates me is that they still have the demo model on the shelves... if you don't have stock don't advertise the goods. Furthermore, the item was ...
Chelsea turned 21 on the 27/02/2013 & decided she wanted to purchase a car. She had her eye on a Polo Vivo so we decided to approach Barons Tokai & we are so glad that we did. The application was sent to Bev & within 24 hours she called us to say that the finance had been approved. Her ...