I had a claim against a Dial Direct customer. We where involved in a minor accident. I am not a customer of Dial Direct but i was amazed by the efficiency and commitment shown towards my claim by Nonhlanhla Thobane. Whenever I asked for feedback, it was provided and the claim was handled with ...
Zama Zulu was the consultant/agent that picked my call where I was reporting my claim. Same day my car was towed, the next day got a call from assessors, next day claim was approved my car hire was arranged for me to pick up. All this period she was keeping me updated all the time making sure that ...
On the 18th of June 2013 I was contacted by Kgomotso Mokhooa who assisted me in obtaining Life Insurance from Budget Insurance. He was extremely friendly, very helpful and explained everything in detail to me. Thank you Kgomotso Mokhooa for your friendly service! I appreciate it. ...
Our car and house was badly damaged in the hail on 18 Oct 2012. Due to the huge number of cars affected and delay due to timing so close to Christmas we were without a car for 3 months. Paul personally saw to our car being fixed to his and our satisfaction and sent back to the supplier numerous ...
I had a car accident more than a year ago (policy number 556602196/2). I had to pay an excess of R3500-00. Unfortunately, it looked like the 3rd party involved in the accident (the guy that caused the accident) was going to not pay the claims. Selwyn continued following up on the third party and ...
A lady scratched my car a couple of months ago. She kindly left her contact details on my car and we were in contact. She lodged the incident with her insurance, Dial Direct, so that I could make the claim for it to be repaired. I have been trying ever since to get these to pay for the damages. ...