I am writing this complaint because I am at my wits end with your Sunninghill branch. On the 4th of February, I lodged a complaint about a particular employee at your Sunninghill branch that deleted my entire Internet Banking Profile after I "closed" a savings account I didn't use. Well, ...
Had to sit in a queue at the drive in just to be told after my order has been placed that the credit card facilities are offline and I must rather go inside. Surely it would be more efficient to put up a sign at the entry of the drive in to make customers aware of this instead of making people sit ...
The website indicates that there is no call out fee 24/7. However, when the team arrived they advised that there is a call out fee of R295. I advised that their website does not stipulate this and I got told that "it should have been changed". Poor and out of principle I did not use them. ...
The Case Manager assisted me in submitting an updated account to Discovery Health for payment of my Hospital Account. We have received the invoice for payment, but I have noticed that the discharged date is indicated incorrectly and need the correct invoice before payment can be made. Can someone ...
Got to just say how much I'm loving having FNB as my bank. Every single dealing so far has been painless and pleasant. Great bank! ...
I filled a dispute form on 20th February at FNB Sunninghill, complaining about the large withheld amount on my account. I was asked to forward documentation regarding a specific transaction which never went through yet FNB never released my money from November 2012. No action to date has been done, ...