I am a new Cell C customer and have been incorrectly billed since the start of my contracts. Cell C's complete disregard and nonchalant attitude toward complaint resolution is appalling and disheartening. For a company that advertises such greatness and satisfaction, I cannot say that I have ...
Have been trying to obtain a letter verifying one of the dependants on our medical aid must be removed on 31 December as he has to join a new medical aid on 1 Jan. Every phone call has ended in "this normally takes a while to obtain but will get it to you in 2 to 3 days time" The 2 to 3 ...
I have had problems with my Uncapped 3G Lite contract since I unfortunately made the decision to trust MTN and enter into a 2 year contract with them. Others that went with this "fantastic deal" have unfortunately shared this disappointing and frustrating experience with me. Thankfully it ...
My 2 year old side by side fridge from Samsung has stop working a month after the warranty has expired. When I contacted Samsung's call centre I was told that "they are aware of the problem"; but cannot offer any assistance as the warranty had expired. The technician that is assisting ...
A parcel ordered and paid for overnight delivery, was picked up on thursday, to be delivered on Friday. It is now Monday night and still no parcel. After wasting about R60-00 on airtime, I was told by Bongi that we are not going to get it before at least Tuesday. Then I tried to speak to Pule, the ...
I bought CCTV cameras from Groupon. It said delivery will occur after 2 weeks. It is now 4 weeks later and still no product. I have phoned numerous times and sent lots of emails, but they constantly just tell me that they don't have any feedback. They can't even tell me if it has been shipped or ...