I mailed Capitec Bank on 12 December '13 to find out if there's possibly another method to increasing my daily cash withdrawal limit and transfer funds, without going to the bank as I was working double shifts for the next month. 6 DAYS later, after 2 calls to customer care, they only replied ...
Under protest, we bought e-tags for our cars back in April 2013. In October we had some changes to our cars and went into the Cedar Square Etoll branch, spending over an hour to update our details and received a printed document to confirm this was done. We are now receiving charges for cars that ...
For lack of time I must keep this brief, but I am determined to have my say. Charlie Hlongwane went above and beyond, understanding a situation on a personal level, and made sure to fix the problem that was being ignored by the department responsible for fixing it. We need more people like him in ...
Constantly harassed (sms/phone calls) as Mr Radebe owing them money!!! Has denied this on recorded calls / went to report at a branch / complained on Facebook - but to no prevail. I don't know Mr Radebe and I owe CAPITEC OR ANY BANK NOTHING. WAKE UP! STOP YOUR INCOMPETENCY!!! ...
They have irritated the out of me by making me call over 20 times only to speak to incompetent staff who either cut calls or don't help me. This is to do a simple change of my contract to prepaid. I waited more than the 30 days to phone and find out that my account STILL HAS NOT BEEN moved to ...
I applied for a uncapped ADSL line. I did this over the phone. I was not informed about the ridiculous throttling policy. When they throttled me, and I called to complain, they had this "we don't give a about you" attitude and immediately asked me if I would like to cancel my account. ...