So I have been a Virgin Mobile client for 4 years since 2008! After my two year contract ended in April 2011, I went into the store to decide on a new contract. I was not happy with the current deals on offer at the time, so I decided to take a new deal at Vodacom instead. I told Virgin that I ...
I have written a coplaint about this very same matter a couple of weeks ago, and since then, It seems that things only got worse. I wrote a complaint a while ago about absa rewards. I joined in december and subsequintly paid my R21/ month fee. After my first complaint, I was contacted by someone ...
I have cancelled my contract four separate times, I have been countlessly promised by incompetent staff that the contract is indeed cancelled, then only to receive another bill! I find this unacceptable and have never received such terrible service! To be billed for a service that I am not even ...
Gave my cellphone to company... told them to save my info on phone... twice... once in the shop and once with e-mail... went there today to pick it up... they gave me the phone with memory stick and send me to another desk... waited more than hour... he told me their is no info on memory stick... ...
My contract ended in august 2012, they kept on charging me until novemebr 2012. only when I complained here did they stop, and now - 4 months later -they have the cheek to take off more money!! Please stop cash virgin mobile, I cancelled my contact with you for a reason!!! ...
I recently took my black berry for a service as it kept on dying without any reason, i was told it needed to go in for a service and this would take 3weeks for the repairs to be fixed. So futher to this i was sms yesterday to collect my phone, and this morning went to collect it but however when i ...