I had a policy with Discovery Insure. I sent them an email cancelling my policy on the 3rd November 2013, they never cancelled but carried on deducting. They called me and asked me a few questions. I had asked them for a refund. They said they never received my email, which I included on the email ...
Hi I need to update my deatils for teh new phone for insurance. I called yeaterday (02/01/2014) and waited on line for an hour and no one took my call. I have called today (03/01/2014) and am currently still waiting for someone to answer the phone. It has been 30 minutes already. Is there any one ...
I signed a new contract with ADT at the end of Nov 2013 and was promised their technicians would come and install their radio in a week's time. Two weeks later (now Dec) I hadn't heard from them. I followed up with their call centre, the service was poor and no one could give me a straight answer. ...
Good Day I wrote a report on cell c on the 28 of December 2013 cell c responded on 30 of December 2013 telling me this is not the kind of services they wish to give to any of their customers It is now the 3 of December 2014 and I have not had any feedback from cell c what's so ever What is the next ...
I was booked to have a laparoscopy on Tuesday 17 December 2013. I had to be at the hospital at 6am in order for the procedure to be done at 7am. I was no-where in the system and they had to find a bed for me. The bed I was shown to looked as if it had been slept in and the light didn't work (which ...
I called the call centre today requesting that my plan be changed as I had been informed last year that I can only change once a year at the beginning of the year, needless to say I am now told they cannot change. No correspondence was sent to me, Discovery sent the mail to an incorrect email ...