I would like to thank Ntokozo Mjokane for the excellent service offered to me this morning. I called there not knowing that I had all the options available to me as a customer and he really set my mind at ease. I'm grateful to have been put through to him regarding the request I had. The request ...
What started out as a bad experience with a massive annual increase in my premium had a very good ending. After a couple of calls and a couple of emails, and some people that attempted to help me, but left me feeling only slightly happier - i received a call today from Queen Mngomezulu working at ...
I would really like to compliment Nishan on his great assistance and going the extra mile to give me the best premium offer. Nishan is truly professional and indeed an asset to your company. Thank you for the great service and great offer! ...
I'd like to give a huge compliment to Nthati for the brilliant service she just gave me. I was about to cancel my policy as I had found a cheaper premium, Nthati then refused to lose me as a customer as I've been with Miway since 2008 and the result is she has retained my business. This is not an ...
Yesterday I called Cell C's retentions department, I spoke to a lady named Musa. I am still in disbelief that she did not even try to retain me. She just asked on what date do I want to cancel? I cant believe that Cell C has a person in retentions that is there just to cancel existing business. ...
I would have thought it a fairly simple process to cancel my insurance. I'm an adult, I'm perfectly capable of making my own financial decisions, and yet, when I said the words "I'd like to cancel my policy" I was first subjected to an inquisition as to why, then told it was better to ...