So I read that your call center is being upgraded, Please tell me what for? Its not the call center that the problem but the people that man it, your consultants are rude, know absolutely nothing about your product and haven't a clue about customer relations, This sounds like an excuse not to buy ...
Execumove gave us excellent service when we moved from South Africa to Adelaide in Australia. Their staff (Liesl and Tatum) answered our questions and followed up even after we had left SA. The info booklet about what we could bring and how the process works were helpful and saved us money as we ...
I ordered an item with them and paid for it. I realised the following day, this was the incorrect item and contacted Sybaritic. Without questioning they cancelled my order without any cost and were extremely helpful in obtaining the required item. Great work - Sybaritic's team, you will see me as a ...
I would like to congratulate SA Gutter on their excellent after sales services. My gutters were installed last year very professional. One of my gutters came loose during a heavy thunderstorm and it was reported to them. They went the extra mile to get this fixed without contacting them again. ...
HAd the team from Absolute Comfort System out to install two aircons. Installation was flawless, team was polite, took their time (even though they were well past 5pm on a friday), sealed all holes and checked everything was working and we were happy. Also had two follow up called from the office ...
Incompetent staff (call center), online ordering and billing system doesn't work, they don't call back to confirm order, driver sends me a please call me to notify me that he is here. From order to delivery took almost an hour and half. Would not recommend. You would be better off using Mr Delivery. ...