Fours weeks ago I called FNB personal loans call centre to enquire about how to claim for the insurance when you have been retrenched and you want the insurance to start paying as per the agreement. I was given the email address and immediately I emailed the documents as I was told by the agent. ...
I received an SMS: "Your Nedbank Personal Loan xxxx DECEMBER instalment (sic) will be deducted on 20/12/2013. For enquiries or to opt out please call us on 0860103116 by 10 Dec" My contract with Nedbank clearly states the debit order date is the 25th of each month. How can they, despite ...
I had two loans with Nedbank, then I had finance problems whereby i couldnt pay my instalment. they phoned as alway making arrangements. then i decided to settle my accunts, the other account was paid in full no stress. the other account are paid in segments since i couldnt tranfer all the money at ...
Nedbank personal loans are UNPROFESSIONAL! I pay them, but I get harassed approx 15 times a day on my phone. When I call the inbound line to make payment arrangements, I spoke to a consultant named zandile. Because of her stupidity, I get debited R771now on the 26 nov (which I didn't authorize) and ...
I would like to thank Noxy Sobopha for a very rare customer care she displayed when she was assiting me with my app for conslolidation loan, regardless of the outcome, she kept me in the loop through out the process and she was very profesional in the way she dealt with me. ...
I took out a personal loan with FNB in 2010.On 28 September 2013 I asked for a settlement quote. I asked the consultant to debit my account with the quoted amount so that my account can be closed. To my surprise, a week later I asked for a Settlement Letter and I was told by a consultant that my ...