I have a home owner's insurance policy with Hollard since 2006 and the policy has lapsed. I wanted to reinstate the policy and I called the call centre. The consultant told me that she was going to send an email to another department so that the policy could be reinstated and cc me. Unfortunately ...
Kholekani Nyathi was fast in giving me a quote for my new car. He also answered all my questions, and concerns I had, seeing that I am a new customer, and didn't know much about your company. He also gave me great feedback, and updated details for me, when I had forgotten to give some information. ...
It has been 9 Days and my handset is still not working I am not getting any feedback as what needs to be done. I need this to be resolved immediately i cannot tolerate this poor service delivery any longer can senior management be involved and contact me immediately and explain why i am unable to ...
I sent Cassim Hill my refund form along with related documents on the 19th March requesting my refund of R12 309.34. Till today I am waiting for feedback and any kind of communication explaining where my refund is. the policy on the refund form stipulates that at the very maximum, this process ...
Good day. My son (at the time was only 5 days old) was admitted at Brenthurt Clinic for jaundice. Being a first time father this was a real scare to my wife and I, the idea of leaving my son behind (as he was admitted) was just not the way for me. However the reassurance i got from Thuli and Seene ...
I rec'd a timely response to my previous complaint regarding lack of bis and airtime. I st to Mrs Sealie (012 311 4221) who assured me that my bis was working & I had R178 on my account. I explained that that was money I had loaded onto my phone a couple of days ago. She then advised me of a ...