On Friday night, 14th June 2013, I arrived at the airport to catch a flight to George. Two minutes later both Frans and Marli met me at Departures B terminal, the paperwork was ready, I paid cash, they were courteous and friendly, I handed over my car keys and car and I left. On my return, being ...
My complaint is regarding Mango Airlines and its inability to feel compassion to their customers. 12 May 2013, I was bound for CPT from JHB on an 18h25 flight and due to a series of events I arrived at OR Tambo approx 17h55 by Gautrain. I used Mango once a month last year. When I arrived at the ...
My ABSA account was closed without any prior notice. I went to the atm to withdraw money and I was unable to do so. I then went to the ORT Airport branch and I was told that the reason my account was closed was because I hadn't updated my current residential address information. Really? Without ...
I flew back with international SAA flight on 1 December 2012. My family was relocating to South Africa. We had lots of luggage with us that somehow we left one of our bags at OR Thambo International Airport. Days went without realising that we are missing one luggage. I started to realise that i ...
I booked a car in OR Tambo on the weekend of the 15th to the 17th of March 2013. When I returned the car on Sunday I used the Engine garage at the airpot to FULLY fill up the car, then drove to drop it off. To my suprise, my credit card was charged an extra R86.64 which when I enquire I'm told its ...
I would love to take this opportunity to Thank Toy for his Superb Customer Service Skills... i really felt like a VIP Customer yesterday and My Mom is still amaized with all the attention he gave us, even though we were busy sending Him up and down for the Bottomless Special, He was always ...