I place an online order on Sunday and was given a delivery date on Thursday only to receive a vague email on Thursday morning to say that delivery will be delayed. No indication of how long. When calling the call center I eventually got through to a consultant after holding for 15 min only to be ...
I keep trying to make payment and every time I get to the end of all the steps I get told: "Your account has been suspended due to too many failed profile validation attempts. Please contact our call centre." - I HAVE BEEN LOGGING IT WITH THE CALL CENTRE Refer reference number ...
I bought an item from Style36 online and returned the item to them in good condition. On 29 November I supplied the return info (ID and banking details). I have since asked via email, twice when my refund will be processed and every time I receive a generic answer of "it will be refunded ...
I am TOTALLY unhappy with the online shopping experience I had so far... * The delivery never arrived during the stated time on Saturday and I did not get advance notification of the fact and stayed at home waiting for my order. * After 1pm on Saturday I called the call centre and after holding for ...
I ordered R380s worth of goods online from Woolies on the 20th November, 2 days later I receive an email stating out of stock on 2 of the 3 items (I thought the point was they would always source stock from a branch- the whole purpose is to make life easier so I don't have to run from branch to ...
I have been trying to purchase a phone online from my vodacom. they now ask me for a sso. I called the call center and played the passing game for 30 minutes. Sales does not know what it is and online does not know what it is. I am so sorry that I am a vodacom customer. All I want to buy a phone ...