For years I have advocated the amazing service that FNB offers. I have been proud of my bank for their incredible service and efficiency and for this you have created a loyal client in me. I will often brag to non FNB clients about FNB's online banking and how it is so much better than the what is ...
Complaint to FNB which I tried to send by onluine form. How the do you log on? Simple it isn't. I enter my login details and nothing happens. And why do you need my ID number to answer a simple query? If your call centre answered I wouldn't be wasting my time doing this! Some more points - the ...
We have a lot of receipients on our bank profile and now with the new layout its a mess. It use to be in alphabetical order now its all over. Its confusing and takes now time to do payments as we have to search ...
What the hack went wrong with the upgrading of your online banking platform. For the whole weekend I couldn't access any of my accounts. Your call center did not answer ANY of my calls. You are becoming just as complacent as the other banks!!! You should be ashamed of yourself this morning after ...
I unfortunately locked out my profile. I've been trying for the last 30 minutes to reset it, but the new site won't let me view the captcha using any browser (IE, Chrome, FF). Also, the new site doesn't work via Chrome at all. The old site worked perfectly. I'm very frustrated that there's no ...
I made a payment and used express clearance and the payment did not go through immediately. I phoned online banking and they advised that I must wait a hour and if the payment did not go through by then, I can do another payment because the first one will then not go through. I made another payment ...