After posting NUMEROUS complaints over the past few weeks regarding the APATHY and absolute disinterest regarding my concerns and undertaking by Celeste Kruger I am still NO closer to resolving my issues!! So TYPICAL. Ombudsman and consumer council here I come... ...
I just want to praise the efforts of Misheck Chikore from Vodacom Chatz Cellular in Northgate. He really, really goes the extra mile for his customers, providing prompt feedback and simply giving the kind of service that is sadly scarce in this country. I always refer my colleagues to him, as I was ...
My mother died 10 days ago and desperately needed help changing my FICA address. Only to be told, by the lady sitting at information, that my boyfriend who works ridiculous hours would have to come into the bank with me, in order for the Bank's Commissioner of Oaths to approve the Bank's ...
On 7 Feb. 2013 I attended this branch armed with a Power of Attorney to act on behalf of my son who was in Mozambique. I requested that his credit card be released for use in Mozambique. The p/a was not even examined. I was told that my son should phone the credit card dept personally and make such ...
My advise to any one, do not upgrade your MTN contract, as they have a problem with their system and and you will be billed incorreclty for "Clawback", which means that this is a penalty they charge you for upgrading prior to your contract having expired. I went to northgate MNt branch on ...
I bought shoes for my kids on the 26 of January, the shoes were too small, so I returned them a day later. I was told that a refund would go through my debit card with in 24 hours. Nearly a month later and lots of following up, I still do not have my refund. Every time I phone, the manager (Alzane) ...