Last night i went to McDonalds to pick up some food for the family. It was just after 10pm when i arrived at the drive thru and placed my order. Granted, it was more than just a burger and chips but the wait was unacceptable. I waited for 20 minutes in the Grill section for my food. There were only ...
I took out a contract with Cell middle of this year. I have been so disappointed with them. When I'm in Noordhoek/Fish Hoek area (where I live) I cannot receive or make any calls, the line is so bad that no one can hear me. My calls are dropped no matter where I am, I have to try dialling out a few ...
Last night I lodged a complaint with Telkom regarding a terrible line and intermittent internet connectivity. I lodged the complaint, ironically, through the internet and received an sms almost immediately confirming the complaint. This was roughly 7pm. This morning at 8am, there was a service ...
I took delivery of a new blackberry bold in May 2013. The phone (only 4 months old) has developed a problem with its speaker and I cannot hear when a call is made or received. I called the customer care where I spoke to a guy by the name of Thato/Thabo who told me that as the phone is not yet 6 ...
Very impressed with the way the bar man and manager handled our situation when we pointed out a layer of plastic on the underside of our pizza. They were most apologetic and obliging and immediately sorted it out. I've had similar experiences with bigger "fancier" establishments who have ...
Customer service replied-but branch not following up. ...