Standard bank have a secure message service on their internet banking site to which they are supposed to respond within 24 hours. A few weeks ago I filed a similar complaint when they took 5 days to get back to me. Yesterday I submitted a message and today (after the expiration of the 24hours) I ...
I went to do a trade in top up contract, reading up on the terms and conditions inside the pamphlet I discovered that I am elligible to qualify for this type of deal. (My phone switched on, screen was not cracked, all covers were there and the battery was inside the phone (Blackberry 8520)). Upon ...
I lodged a complaint against JBL Wealth regarding a payout of a investment we had with them in error. The complaint stated that they where dragging there feet in canceling our investment and paying out our amount invested. We later found out that the mistake was not on JBL Wealths side but on our ...
I have been trying for months to phone and e-mail them, after giving them cash as deposit for program. They will not offer me the support they promised me. Struggling with my trading account as well ...
Applied for a Cell C Straight Up 100 contract on Friday. I've completed all my paperwork, but they couldn't give me the phone yet because they were out of stock. I was sent home and I waited for their call. Called me on Monday to tell me I can come pick up my phone. So I drove the 70km again on ...
When I took out my contract with mtn they told me that my contract will be included with free internet n downloads, today I finally had enough of my airtime just getting finished and called the call centre when I asked the person that ansered the phone why my phone is doing this when it shouldn't ...