I applied for an ADSL with the promise that it will be installed within 7 days. This was over a month ago. I had to give my correct address to around 8 different people and still no luck. I can get nothing but empty promises. From the call center to the website, it just gets worse and worse. The ...
My wife has been trying to get my mother and her mother onto medical aid since October. It has been taking for ever and no one is getting back to us. We understand that there may be late joiner penalties but we cannot get these applications completed its becoming ridiculous. Please can someone ...
I opened a new cheque acct on 14 Jan 2013 through the new applications call centre. I also applied for a credit card at the same time. I eventually got my cheque card but there was a block as the FICA docs hadn't been uploaded. Then was told I couldn't transact on the cheque acct as I needed to ...
I've been speaking to incompetent consultants about a so called complaint which they have logged to correct a card limit irregularity. On Monday 27 Jan, one month after applying for a card, I started speaking to Mr Empty Promise S Naidoo who daily promised to sort the problem out and call me back. ...
I am changing jobs and have been on a medical aid all my life. My stepson has been on my medical aid since he was 2 years old and he is now a full time student at university aged 19. I support him and he lives with me full time but since his mom and I have been divorced for 7 years they wont allow ...
I am beyond disappointed with the service from the card division of Discovery. I applied for a credit card at the beginning of the month and it has taken almost four weeks and numerous calls to get the card delivered. And when the card does eventually get here, everything is wrong except my ...