Well done Zando - excellent customer service. First purchase made on line and calling your contact centre I spoke to Renzel (I hope I have spelt that correctly) and Natalie. My query was resolved, delivery was made on time and I was called back and provided with feedback - my goods having been ...
I bought a service on their site for a horse riding course on the 13th of May and it was supposed to be a birthday present. I paid via cash deposit from the branch the same day and I was told that my voucher will be available on Friday the latest (17th May). On the 17th, I logged on to find that my ...
This is pathetic. I have been phoning Standard Bank since the 14th of May to have money returned from my account that they deducted when an atm had technical errors. Half of the problem gets resolved but only near2 weeks later. I suppose I have to wait another 2 weeks before the other half gets ...
I think it's VERY unfair that Cell C just throws away whatever is left of your data bundle after 30 days. To add insult to injury, they don't even let you know that your bundle has expired, and just greedily start using your airtime to pay for data - at a hellishly expensive rate! One day you have ...
Good day I have not received any cash back vouchers since 2006, I have contacted clicks on numerous occasions and received promises that it would be sorted out. but nothing has happened. I am a loyal customer and do not expect this sort of treatment ...
On the 4th of March 2013 i send them an e-mail to advise them of the cancellation of the contract and did not what to renew it. After a month i contacted them and requested feedback on the cancellation. Guess what??? NOTHING at all. They then tell me that i still ow them monies. My contract ended ...