Once again I receive outstanding service from Mr Denver Bester from the Benefit Admin department at Metropolitan Life. He recently assisted my aunt and I with retiring from her Retirement Annuity. After getting conflicting information from both the contact centre and even worse from the Port ...
My personal phone and the company-issued one are on the Vodacom network. The latter is on a Talk 500 package. I manage my talk time efficiently and over the past two years, I've always had carry-over minutes left. Almost three months ago, I received an iPhone 5 as an upgrade with 500 MB of data in ...
After my recent complain about billing hospital expenses from my MSA, not only that was not corrected, but had more wrong deductions. ...
A few months back I joined Essential Med, I paid my first month's premium and after finding out that Essential Med is limited as to what procedures/doctors it covers (my fault, didn't do my homework) I decided to cancel my policy later on in the same month. After cancelling my policy on line as per ...
I complained about the incorrect billing of my slow lounge visit on my credit card after I was told I didn't meet the criteria for entering the lounge. It turns out I read the statement incorrectly and that was actually the reversal. Once again, I have received superior service. ...
I've had a debit order go off from my account of R299.99. I found out from my bank that it was Netcash. I called Netcash and they in turn told me the debit order was on behalf of Big Five network and I should take it up with them. I phoned Big Five. They asked me if a consultant called me with a ...