Three months ago MTN incorrectly billed me over R6, 000 for a bill that ended up being just over R1000. It took me many frustrating days and to sort out. I was eventually issued a credit. The next month I was AGAIN sent an incorrect bill. This time for about R4, 000. MTN once again admitted their ...
I recently switched from a MTN contract to Pay as you Go. Now I am still being charged R100 pm - so i wanted to call the MTN Contract Department - to find out why. But I keep getting booted out of the automated system as my number is no longer a contract number. Then i get referred back to the Pay ...
My wife was billed R102.57 in November for Content Services. When I called Vodacom to querry this, they told me that my wife is subscribed to services from a company called WASPA. Firstly, my wife never subscribed to anything from WASPA.Secondly, Vodacom should have checked with my wife first to ...
Two weeks ago I notice a huge drop in line speed, can no longer stream, web pages taking several seconds to load, emails taking ages to download etc. log ticket. 1. 12 Nov if you dont respond to this in 48 hours we will close it.. ok respond yes this is a problem, that's why I sent the mail.. 2. ...
I sent an email to customer service on 2013-11-05. I received an automated response on the same day, but nothing since then. This is a copy of the email: Good morning, I have cancelled this contract as from beginning of October 2013. I received a statement dated 20-10-2013, the balance is nil. ...
I started recently to use this great product, and haven't looked back. I'm 65 and always had a good skin, but this product feels the best I've ever used - soft, gentle to the touch, moist. I feel pampered - not to mention the GREAT two fragrances I got as a gift with my first order. The Newsletters ...