Thank you for proper support and efficient handling of my problem and phone replacement. You stepped up when other people failed to properly address the concerns we had - treating me as a sideline while busy with their own personal phone calls. I really appreciate your professionalism and ...
I upgraded my Cell C contract early (premature upgrade) and when my account arrived at the end of July I was charged the new rate as per my new contract. HOWEVER, I was not given all the benefits that went with that contract i.e. the 1G data bundle. When I queried it I was told that my data bundle ...
We went to Mr price in Menyn@20:45 and the store was closed already and we asked the security to open the doors and she told us that the store closes @20:45.i then asked to speak to a manager and some lady came and told us that the store closes at that time because Mr Price does not pay them ...
Some words need to be said so it brings change and help us improve situations. I have visited several similar shops like the NEW WORLD in Menlyn shopping centre, in and outside the country, big or small but I never found ill mannered sales staff with inadequate amount of Information regarding their ...
After visiting the iPhone store in an attempt to get the bluetooth and wifi working on my phone I was referred to the Vodacom Service Centre as the phone appeared to have a hardware problem. All software had been updated, but this did not solve the problem. The phone was still under warranty. My ...
After extremely poor service from Vodacom Customer Services I took my iphone to Incredible Connection where the phone was purchased originally. Store Manager Gustav Venter went the extra mile by promising to send my phone back for reassessment and have feedback for me within a week. He not only ...