I applied to mtn for a contract and on thursday they called me to tell me my contract was approved. On Saturday I got an sms telling me that my contract had not been approved. then on Monday the 12th I tried to check my airtime and it told me I had minutes and data instead of airtime.then my sim ...
I went in to vodacom mall@reds to swap my account that was on my mothers name to my name, asking so nicely to transfer my phone AND the laptop. When i saw the account balance is wrong i KNEW she made a mistake. Why promise the customer everything is done correctly when you cant do your work ...
My wife is seated for 5 minutes before someone reacts and offers assistance - why? - Because the waiters prefer to watch TV instead and to make things worse, one feels like an ape in a zoo with people in the mall staring at same TV through the glass doors. To make matters worse, there are no less ...
After applying for my account over the phone, I was told to take my ID or drivers licence and reference number to Mr Price, and get my card. When I got there I asked one of the shop assistance where to go for New Account, she tells me they only take ID's. Given over hears the conversation and tells ...
I took out a new contract with Vodacom and requested my Cell C number to be ported. To make a long story short, there was some difficulty with the porting and it took longer than expected. The person who took it upon himself to assist me and get to the bottom of this problem is Gerhard Vosloo. He ...
I wanted to apply for a personal loan with Capitec bank. It has now taken me nearly 2 weeks just to get clearance for the loan. The Mall@Reds branch is definitely the most incompetent branch I have ever seen. In the past to weeks I have been to the branch a total of 5 times and we are still nowhere ...