After many complaints Cell C eventually responded to give me a 3 month credit on all contracts with them in November 2013. I was not billed for 1 month, but low and behold, december 2013 they went back to billing me again.??? what happened to the 3 months??? If they cannot keep to their promises, ...
A client for 20y On 6 Dec via Internet Banking I found that my balance was lower than expected. Investigation showed that over the previous 10 days withdrawals had taken place every evening at approximately 8:30 at various ATMs that I had never been to totalling R20000! Each of these evenings I was ...
I am a standard bank card holder for over 10 years. I recently (in june 2013) signed up for the Ucount promotion which was supposed to give me R1 back for every litre of petrol i purchase from Caltex. a few months later i noticed that I was being charged the subscription for this loyalty programe, ...
Dear Autopage Once again you have shown why most people I speak with cringe at the very mention that I use your company as my service provider. I have a data bundle that I never exceed as my phone is set to cut-off at a certain amount of data usage... this has never happened. Last month I was ...
I purchased a data bundle on promotion via the vodacom account website. The money has been taken off my account but the data is not reflecting on my account. Repeated phone calls to customer centre has not resolved the issue. I have spoken to call centre agents and supivisiors and have escalated ...
Almost a week ago I requested for a settlement amount for my debt from FNB, ABSA and Standard bank. FNB sorted my problem out in 3 hrs. ABSA and STANDARD bank has done absolutely nothing to solve my query. All I have received up to today from Standard bank is emails saying they are busy with my ...