On 8/08/13 took my BlackBerry to MTN Longbeach mall for repair. It was freezing, dropping calls, handset getting hot. Consultantant booked phone in, said it would take 2 to 3 weeks & they would contact me. After hearing nothing, I phoned MTN on 30/08/13. Lady at shop kept me waiting while she ...
Thank you Capitec Capitec is truly a Bank that's doing things differently. I had a problem that would normally with a short settlement to another bank 6 months ago, when I brought it to Capitec's attention they, without any further ado settled the small amount outstanding without any further ...
This is the response I got a week ago lip service and no action FROM CAPITEC..!!! WHERE ELSE OR WHAT ELSE CAN I DO OR GO??? Thank you for taking the time to raise your concerns and affording us the opportunity to address them. The statements that you make are seen in a very serious light, and ...
I took up Capitec's offer to consolidate my loans. I had 2 loans with another Banking institution, Capitec approved my application, they got settlements from the other bank to settle my debit with them. 5 months later I started getting calls from the other bank say that I still owed them money, I ...
I have been into the longbeach branch of ABSA many times and today was no different, the service is good, professional and the queues are fast moving. The customer care clerks are always helpful, smiling and a pleasure to work with, they are non-judgemental and very clued-up. Thank you ABSA ...
Today is the third time I have been into an MTN store in the last two months trying to resolve why my internet dongle has not been working since november 2012. Besides the atmosphere of unprofessional, overcrowded and slow moving service, the assistants were not able to tell me why I was not ...