I was the victim of a smash-n-grab on Wednesday (29.10.2013) and initiated a claim with Verna at Telesure. It was a pleasure to deal with someone so efficient, empathetic and knowledgeable after such a traumatic event. Verna was very helpful and actually sorted out my claim in 2 days!!! She kept me ...
I am insured with First For Woman. I submitted a small claim for something simple like my Oakley sunglasses which were eaten by a dog. From when I contacted my insurance company to the pay out of the claim, I received excellent service! They phoned me back so I wouldn't have to pay for the call, ...
Compliments on the efficient service and feedback for the Claim that was submitted after a burglary at my premises. The compassionate way that the claim was handled was great as this is especially needed when an invasion of privacy has happened. Thank you. Regards Estelle Boy ...
I would like to compliment Ryan on the excellent service I received on 24/05/2013. I needed to claim for items that had been. Ryan was very quick and efficient and though some items could not be paid out due to policy exclusions, the claim was settled immediately and I received the funds within the ...
Dear Sir/Madam: Re: Excellent Customer Service It is with great pleasure that I write to applaud the great service I received from Verna Penn. from day one she handled my claim efficiently. My insurance claim was sorted out in no time with no problems. It is important that the staff member be ...
I would like to thank and commend Poh Mathenjwa that assisted me this afternoon when I phoned call centre to enquire about a claim. Poh was very proffessional, friendly, had excellent product knowledge, very patient and made sure that I was clear in understanding the nature of my call. I wish all ...