On Friday 01 Feb, my mother and I bought a fridge and a washing machine from Game in Kenilworth. We were promised delivery today. (And paid through the nose for it, too!) At approximately 1pm I phoned the shop to try and track down our goods. A very bored woman told me "the guys are on the ...
On Thursday the 31st January I made use of several of postnet Kenilworth Centre's (Cape Town) sevices, including a fax to two different locations in Gauteng. I was promised a call back as the queue for faxes was long, no call back and when i returned to the store at 17:10pm that day i was greeted ...
I bought a 1000mm x 850mm mirror in late last year and about two days ago the mirrors beedings came loose and the glass fell and it almost fell on my little girl. I therefore want to bring it to your attention that the quality of those mirrors are poor and that it's a big health and safety risk. I ...
Ii logged a complaint last week they called me promised to fix it and call me in an hour its the next week already they haven't called me back I have llogged a calll back on there own customer service website as well they still haven't called me back, non of there things are what they say they are ...
I have been calling telkom endlessly to have my adsl line fixed. Everytime a different technician is dispatched, and nobody can fix my problem nor do i receive feedback on when it will be resolved. Telkom is quick to say that they would charge for a call out fee if its negligence on the client's ...
Sequence of events in chronological order: - called on numerous occassions on the 22 January 2013 and no one picking up the phone Went to Caxton branch on same day to order a text book for my grade 10 son and the following bad customer service happened - stood in a queue for 20 minutes while they ...