Yesterday I reported my alarm is not working and dealt with the technical department who said they will call me when a technician can come out. I called again today just to be told that the technician will come out the 27th... that is in 8 days? How can I wait this long without an alarm? They don't ...
I am absolutely appalled at the srevice that we as business account holders receive from the business department at vodacom. You cant get any information out of them its ridiculous. Businesses need this info to compile reports and faliure to provide this info has big consequences. All you are ever ...
Since Tuesday (17/12/2013) I've been trying to contact the Telkom options centre via the call centre. Everyday I wait 1-2 hours with no answer. I've called in the mornings, midday & afternoons... all with the same outcome. music and a standard response "All our consultants are currently ...
I logged a complaint with MTN regarding my bill and the triple charge. I was advised that content was downloaded and a request has been logged to show me which sites were utilised. I then received itemised billing info for past months and not the one of my query. I also received an e-mail with a ...
I did list them and I got sorted out and got a refund which was super but the amounts that have to be paid every month for my policy does not come off my bank account and I cannot get anyone to sort it out. ...
My contract with Elite Mobile was up and I can upgrade. So I phoned them on 4th December to look at options and help from them. I decided on Samsung S4 phone. We discussed package options and phone colour. I would have loved a black phone, but was offered a white one (out of stock) I phoned ...