My wife got a new car so got a new device fitted as part of our insurance. From day 1 the device was faulty, constantly reporting battery tamper. And from day 1 they took down my number, not her contact number. Both my wife and I have asked c-track on numerous occasions to change the contact number ...
I have applied for insurance at auto and general, when i had called in to their call center i spoke to Kastello Governder where he assisted me with an application. i myself work in a call center and the service i received from him was something of note, very energetic, friendly and patient. thanks ...
Firstly, my membership was declared on the highest premium, in April this year. I had since submitted declarations, proof of income and all necc. docs. I then had to pay in for months which I was not even covered. Once re-instated, I received a confirmation email on the 6th of June, for my premium ...
Nxatel from sales wrong information, wrong product, sales are quick to close the deal and sell you wrong product to accounts billing incorrectly They cannot solve the problem unable to make connection first time right Their Customer service take time to resolve the issue Problem of ...
I have a Cheque account with FNB and decided to activate roadside assistance for R5 per month. Once signed up the call centre agent informs me that I am not covered if I am involved in an accident. On the website it is stated that if you are involved in an accident they do arrange for towing. ...
I was charged R103.00 fee for paying my credit car with a cheque. I knew that they charge a fee if you pay cash & therefore have paid with an EFT or cheque in the past. This time I didn't make the EFT as the due date was Monday & if I would've done it over the weekend, it would have only ...