I went to Edgars a week ago to exchange a garment Customer Service was closed with no sign and where to go for the exchange. There was a passing staff member who just asked don't you see that the place is closed go to the other side. No apology for the inconvenience. When I arrived the other side ...
An agent (Justin Welcome) from FNB (MTN sales department) put my sim number on MTN Top up contract, without my consent or me signing any contract form. And they debiting my personal account. He (justin) phoned in may & said because iam on prepaid & always buying prepaid airtime through FNB, ...
Yesterday morning I went to the Edgars sale shop and I took a few items (total of 18) and went to pay, Cynthia assisted me, I was rushing to class so I left without checking the slip. when I finally got the time to check my slip, I noticed that I was charged for a Black Coated Snake (barcode: ...
I handed a tablet in at the JHB TDS on 27th February 2013. On handing in the device the proof of purchase together with a copy of the contract was provided. As per the invoice received the warranty was to expire 27th March 2013. On the 20th March 2013 (almost 1 month later) I received a message the ...
I have an account with Edgars an lately i havent been using it because there are after. the last one happen in June and it was still under investigation when I got a statement and realised that it has happened again without anybody informing me. this is so tiring and draining because now all my ...
I want to congratulate Vodacom (ABSA Campus) on excellent customer service. Well done and the new store is really impressive. ...