I received a new contract phone BB 9320 on Monday 28/01/2013, i called on Tuesday to activate my BIS, i was told it would be within 2-24 Hrs. This was NOT done. I called on Wednesday, i was told it was a technical prob, spoke to Technical dept (Leon) still not working. Called 31/01 again, still no ...
They installed Ds Tv. In my house about 3 weeks back & its not working. I called them the said I must call the installer to come fix it but he was not helpful then I called call centre again they say they will call the installer while I am on the line I told them I am running out of units as I ...
Good Day, can someone please phone me as i want to upgrade and cannot hold any longer. Thank you so much ...
I HAVE SENT EMAILS, I HAVE CALLED, I HAVE CANCELLED MY DEBIT ORDER YET NO ONE RESPONDS, MY CELLPHONE CONTRACT EXPIRED LAST YEAR AUGUST, YET THEY STILL KEEP TAKING MONEY OFF!!! WHY MUST I CANCEL IF IT HAS EXPIRED, AND EVEN IF YOU DO CANCEL NOTHING HAPPENS, THEN YOU PHONE AND HOLD FOR 8 - 15 MINUTES ...
Neotel changed the passwords on my e mail without notyfying anyone. I have phoned them and held on for over 2hrs combined. Put on hold by Mthunzi for 30 minutes. No one came back As I am writing this message I am trying again. Been on hold for 43 minutes already. Phoned them 9 times already. Why ...
Unfortunately, we were very frustrated with Dial Direct a month ago, as we didn't get any feedback with regards to our claim. In the end, Natalia from Dial Direct handled everything perfectly and all of our damage is now fixed. Thank you Natalia for keeping us up to date and following up ...