I was fortunate enough to deal with Yolande to make a few amendments on my policy. Even through the difficulties of a slow system Yolandes cheerful personality showed. It was efficient, to the point and to my satisfaction. Awesome service. ...
I took out a car insurance policy, and about two months ago I sold the car and contacted them and informed them of this and was told to email a letter stating I had sold it. In the mean time I'm still being debited. I called to explain this and request my money back. I was informed on their records ...
On Wednesday 23 October 2013 I updated all my details with my consultant who then put me through to Carmen for further information. Once we were done I realized I had forgotten to update my householders buildings insurance. Instead of merely transferring me into oblivion, Carmen took the time and ...
Hello Peter, I just wanted to send a compliment to Discovery for the excellent service I got yesterday, I wanted to make a few changes on my plan and the lady was helpful. But the best part is, I just got a call from Discovery asking if there was anything else that I needed help with and if ...
Hello Peter, We are sometimes quick to notice a bad service out there, but slow to notice the good service! Anyways I just wanted to thank Dial Direct for the overall service I got yesterday. The consultant was friendly and willing to help. I wanted to change my postal address information and this ...
Submitted my claim on 24-10-2013, approved and arranged by 25-10-2013! These guys are AWESOME! Thank you once again outsurance for you outstanding service & quick delivery! Many thanks to Nicolette! :) ...